Privacy policy

K&A Treats ("K&A Treats," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase through our website.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, purchase our products, contact us, or otherwise interact with K&A Treats.

1. Information We Collect

When you visit our website, place an order, contact us, subscribe to our emails, or interact with our services, we may collect certain information.

Information You Provide

Depending on how you interact with our website, we may collect:

Name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order details and purchase history
Information you provide when contacting customer support
Information submitted through wholesale inquiries
Information submitted through forms, reviews, or other website features

Payment information is processed through Shopify and applicable payment providers. We do not directly store your complete payment card information.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

IP address
Browser type
Device information
Operating system
Pages viewed
Referring website
Date and time of visits
General information about how you interact with our website

This information may be collected through Shopify, analytics services, cookies, pixels, and similar technologies.

2. How We Use Your Information

We may use the information we collect to:

Process and fulfill orders
Process payments
Ship products to you
Provide customer service and support
Respond to questions and inquiries
Respond to wholesale inquiries
Communicate with you about your orders
Send marketing emails and promotional communications when permitted
Improve our website, products, and customer experience
Understand website usage and performance
Prevent fraud, abuse, or unauthorized activity
Comply with applicable legal obligations

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, understand website traffic, and improve your experience.

Shopify and third-party services used on our website may also use cookies, pixels, or similar technologies.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of portions of our website.

4. Marketing Communications

If you choose to subscribe to our email list, we may use your email address to send information about:

Products
Promotions
Special offers
Company updates
Recipes and S’maco™️ ideas
Other marketing communications from K&A Treats

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

5. How We Share Information

We may share information with service providers and business partners when necessary to operate our business and provide services to you.

These may include:

Shopify
Payment processors
Shipping and fulfillment providers
Shipping carriers
Email and marketing service providers
Website analytics providers
Customer service or technology providers

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect the rights, property, or safety of K&A Treats, our customers, or others.

We do not sell your personal information as a product to third parties.

6. Shopify

Our online store is powered by Shopify. Shopify may collect and process information about visitors and customers as necessary to provide its ecommerce services.

Your information may therefore be processed by Shopify and its service providers in accordance with their applicable privacy practices.

7. Third-Party Links

Our website may contain links to third-party websites, including social media platforms such as Instagram and TikTok.

We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, use, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, process orders, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Your Privacy Choices

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Opt out of certain marketing communications
Exercise other rights provided by applicable privacy laws

To make a privacy-related request, please contact us using the information below.

11. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent for online services.

We do not knowingly collect personal information from children in violation of applicable law.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or legal requirements.

When we make changes, we will update the "Last updated" date at the top of this policy.

13. Contact Us

If you have questions about this Privacy Policy or your personal information, please contact us at: